Data Privacy Policy
We value your privacy at Spark Path Studio
Data We Gather
When you reach out to us for corporate flower arrangements or gift services, we collect information you supply willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically gathers certain technical details when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to enhance our services and the overall website experience. This helps us identify which corporate floral services are most valuable to clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
Spark Path Studio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost importance and apply suitable technical and organizational safeguards to defend it. This covers safe data storage, encrypted transmissions, and restricted access to personal information within our company.
Secure Storage
We store personal data in secure systems with access restrictions and ongoing security monitoring.
Encryption
We encrypt sensitive data in transit to shield information as it moves between your browser and our infrastructure.
Limited Access
Access to customer data is granted only to authorized staff who require it to deliver services.
Although we employ robust security measures, no internet transmission method is entirely risk-free. We continually update practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Under applicable law you might be entitled to access, rectify, erase, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention times vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order information: three years after the last service interaction
- Payment records: seven years to meet tax and accounting requirements
- Website analytics data: about two years and two months for service improvement analysis
- Marketing communication preferences: until you unsubscribe or up to two years of inactivity
Cookies and Website Tracking
We employ cookies and comparable technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.
You can manage cookie settings via your browser's preferences. Note that turning off some cookies could impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only Spark Path Studio and our site. We are not accountable for the privacy practices of external sites.
We encourage you to examine the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date near the top of this policy.
We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Contact Us About Privacy
Spark Path Studio Privacy Team
Floral Street 120, London
London, United Kingdom WC2E 9HA
Email address: info@sparkpathstudio.bond
Phone number: +44 20 7946 0958
For privacy-related inquiries, please put "Privacy Request" in the subject line and supply as much detail as you can about your request. We strive to reply to every privacy request within five business days.